Effective planning and performance controls are imperative to the success of a dynamic company like NNIT. An offshoot of Novo Nordisk, NNIT started in Denmark in 1994 and now has more than 2,800 employees and a strong global reach – selling and sourcing from various locations in Asia, the United States, and Central Europe.
As NNIT grew, so did the complexity of its original planning system, an Excel-based tool that supported more than 200 users and sourced data from 28 procedures in underlying databases. It got to the point where the complex allocations needed to control performance from both customer and service dimensions were no longer possible in Excel.
NNIT began looking for a new platform that would simplify the database structure and stabilize the planning environment. The company quickly focused its search on standalone products that were tailormade for planning and compatible with Microsoft – naturally, Jedox was among those on the short list.
“Many competitors in this market are similar in terms of pricing, architecture, and front end, but most do not have – or even allow – trial versions,” remarked Lisbeth Westergaard Nielsen, Program Leader and Finance Team Leader at NNIT. “We downloaded Jedox ourselves, ran some integration tasks, uploaded our data, crunched the numbers, and liked what we saw.”
Quick response time was another important capability for the platform, which was to be hosted in Europe, but used heavily in Asia. Jedox passed various latency tests with flying colors. “The fact that we could play around with Jedox was decisive in my opinion,” Lisbeth added. “None of the other providers offered that.”
Throughout the project, Lisbeth worked together with an internal IT business consultant, who was responsible for tasks such as integration, security, and ETL. This small, finance-led team ensured efficiency and minimized waste during the tight build phase. It also collaborated with external implementation partners, who were allocated full time to the project.
Today, NNIT uses Jedox for financial management, which encompasses planning, budgeting, P&L planning for customers and services, and capacity management. The system gives over 200 users in Denmark, China, the Philippines, and the Czech Republic a single point of entry for their financial planning. They can view their input in near real time and the aggregated results as the process evolves.
User feedback has been very positive and a rollout to the United States and Switzerland is already in planning. Performance issues, which were commonplace in the former planning tool, are now a thing of the past. Jedox has eliminated many different tabs and steps so users simply input their data in one place. Many of these inputs are now even driver-based so they can create capacity forecasts or build a cost budget just by adding their FTE’s.
According to Lisbeth: “Our developers built our own proof of concept in Jedox Cloud without any training or prior knowledge. The tool is so logical that you can understand it and work with it intuitively.”