How do you help five billion people?
It’s well-proven that Jedox provides high Return on Investment because business and Finance love how Jedox empowers you to work more efficiently and you need little IT-support. The secret is that this helps you whatever industry you work in, and one place we’ve discovered Jedox really make a difference is in Community and Non-Profit organisations. It’s one thing to ‘improve shareholder value’ – another altogether to help some of the five billion people without reliable access to essential health care.
The George Institute for Global Health is a worldwide research organisation, with projects in over 50 countries and dedicated to improving the health and living conditions of millions of people. It has been ranked among the top 10 research institutions in the world for scientific impact.
With complex projects in multiple countries, the Institute needs efficient management processes for planning and project administration. Here Jedox’s Sam Perrin interviews Management Accountant, Timothy Fung on how Jedox is making a difference at The George Institute.
Jedox: What were you inspired by with Jedox initially?
Timothy Fung, The George Institute: Finance needed to report and plan easily without placing heavy demands on Finance staff. Our existing reporting software couldn’t quickly pull data from our Financial System (General Ledger: Microsoft Dynamics GP / Great Plains). Each month we needed days to put management reports together. Our existing tool didn’t support budgeting or forecasting, and because our global projects are complex, we needed to drill-through to transactions to understand what was going on, and what made up the numbers.
So that was what we needed! Jedox was flexible to allow design from the ground-up rather than combining different tools for reporting, planning, dashboards and so-on which made it easy for Finance to manage. We discovered Jedox via word-of-mouth from another company which had positive experience with you.
Jedox: What was the first move?
Timothy Fung, The George Institute: Jedox first came in two years ago and focused on reporting from the General Ledger. Since then, our reporting has been online and we can access any time period, anytime. As the business has grown more complex, we’ve continued to add more data and new reporting.
The speed of getting information is fantastic. All reports are already set up so all we do is hit refresh. I can create new reports myself even though I do not have knowledge of computer programming. For quick and ad-hoc reporting, we can paste a live view out in any format we like. In the past, users would come and ask me for help and depending on the problem, it could take ages. Depending on the requests it can take as little as a few seconds to get the information needed because paste view is very easy to use.
Jedox: What did you tackle next?
Timothy Fung, The George Institute: The next target was our budgeting. Budgeting was convoluted. We had over 10 divisions, running over 50 projects with each budget prepared on a separate spreadsheet. If a change was required on the spreadsheet, we had to change every individual file. The collation process was tedious and it took days to compile.
So we set up Jedox models for all parts of our budgeting, including our complex payroll model. We designed some new processes from scratch and went through the design process iteratively with Jedox and got regular feedback from end users.
Jedox: How did you find working with Halim (Jedox consultant Halim Joe)?
Timothy Fung, The George Institute: Halim has very good customer service, and very thorough. He has enabled pretty much everything. One of my goals at the moment is to find something that he can’t answer, and I cannot say for certain that I have found it.
Jedox: What happened when you rolled out budgeting?
Timothy Fung, The George Institute: We rolled the solution out globally and empowered budget holders to own their budgets and gave them easier and quicker access to the information they needed. We pushed budget preparation to the project owners, rather than Finance doing it.
Jedox: What next for the George Institute?
Timothy Fung, The George Institute: We have further enhanced our budget models since they were rolled out initially and added activity reporting. As far as Great Plains goes, Jedox has currently utilised the GL and we want to include AR in the future and integrate it with our Jedox reporting and modelling.